Effective Date: 1/27/2026
This Privacy Policy describes how INVESSEL HEALTH & WELLNESS PLLC ("we," "us," or "our") collects, uses, discloses, and protects personal information and health information when you use our website, telehealth services, patient portal, and integrated third-party platforms, including BodySite.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
Name, email address, phone number, date of birth, and contact details
Account and login information (excluding passwords for third-party platforms)
B. Health and Wellness Information (PHI)
Medical history, intake forms, assessments, and questionnaires
Biometrics and body composition data
Lab results and health metrics
Treatment plans, notes, and communications
C. Technical and Usage Information
Device information, IP address, browser type, and usage data
Interaction data related to our website and digital platforms
D. Information from Third-Party Integrations
When you authorize integrations such as BodySite, we may receive data from those platforms, including assessments, forms, progress data, and related health information.
2. How We Use Your Information
We use your information to:
Provide telehealth, clinical, and wellness services
Create and manage your account and patient records
Sync and display data from authorized third-party platforms (e.g., BodySite)
Communicate with you regarding your care and services
Improve our services, operations, and patient experience
Comply with legal, regulatory, and professional obligations
3. Sharing and Disclosure of Information
We may share your information with:
A. Authorized Third-Party Platforms
If you connect BodySite or other platforms, we share and receive data with those platforms as necessary to provide the integration.
B. Service Providers
We may share information with vendors who support our operations (e.g., cloud hosting, analytics, customer support), subject to confidentiality and security obligations.
C. Healthcare Professionals
Information may be shared with clinicians or members of your care team involved in your treatment.
D. Legal and Regulatory Authorities
We may disclose information when required by law or to protect our legal rights.
We do not sell your personal or health information.
4. BodySite Disclosure
By connecting BodySite or using integrated services through BodySite, you authorize us to access, receive, and process your data from those platforms in accordance with this Privacy Policy. This data may be used for clinical, operational, and administrative purposes.
You may revoke this authorization at any time by disconnecting the integration or contacting us. Revocation will stop future data syncing, but previously collected information may be retained as required by law or clinical record obligations.
5. Data Storage and Security
We use administrative, technical, and physical safeguards to protect your information, including encryption and access controls. Where applicable, we follow HIPAA-compliant practices and work with vendors that support HIPAA requirements.
6. Data Retention
We retain personal and health information for as long as necessary to:
Provide services to you
Comply with legal, regulatory, and professional requirements
Resolve disputes and enforce agreements
Retention periods may vary based on the type of information and applicable laws.
7. Your Rights and Choices
You may:
Request access to or correction of your information
Request deletion of your information, subject to legal and clinical record requirements
Revoke consent for third-party integrations
To exercise these rights, contact us at:
Email: [email protected]
8. Account Deactivation and Integration Revocation
If you deactivate your account or revoke access to BodySite or other integrations:
Data syncing will stop going forward
Previously collected data may be retained as required by law or clinical obligations
You may request deletion of eligible data as described above
9. Children’s Privacy
Our services are not intended for individuals under the age of 18 unless provided with parental or legal guardian consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Invessel Health & Wellness PLLC
116 Agnes Road Suite 200
Knoxville, TN 37919
This Privacy Policy is intended to describe general data practices and does not replace required HIPAA Notices of Privacy Practices where applicable.
© Copyright 2025. Invessel Health & Wellness. All rights reserved.